Fulfillment Policy
Refund Policy
At Autonomous Pivot Ltd. (AP), we are committed to delivering high-quality, reliable services. If, for any reason, we are unable to provide the service you have ordered, we guarantee a full refund. To request a refund, please contact our support team at sales@autonomouspivot.com, providing details of your order and the issue encountered.
Cancellation Policy
Orders Placed from September 1st to December 31st and from January 1st to May 1st:
Orders placed during this period can be canceled up to 30 days after the order date. If you need to cancel an order, please send a cancellation request via email to sales@autonomouspivot.com, including your order details and reason for cancellation.
Orders Placed from May 2nd to August 31st:
Please note that any orders placed between May 2nd and August 31st are final and cannot be canceled. We encourage you to review your order carefully before confirming during this period.
How to Cancel Your Order:
To cancel an eligible order, please send a detailed email to sales@autonomouspivot.com. Include your order number, the date of purchase, and your contact information. Our customer service team will process your cancellation request and confirm the action taken.
Contact Us:
For any queries related to refunds or cancellations, or if you require assistance with your order, please contact our customer service team at sales@autonomouspivot.com. We are here to help ensure your satisfaction and address any concerns you may have.
Thank you for choosing Autonomous Pivot Ltd. We appreciate your business and are dedicated to ensuring a seamless and positive experience with our services.